When and where is the 2027 United in Hope National PWS Convention?
- PWSA | USA's 2027 (39th) United in Hope National PWS Convention will take place Wednesday, July 14, 2027, through Saturday, July 17, 2027, at the Caribe Royale Orlando resort in Orlando, FL. The Professional Providers and Medical & Scientific Conferences will take place Wednesday, July 14-Thursday, July 15, 2027, while the Family Conference, Adults with PWS Conference, and PWS and Sibling Camps will take place Friday, July 16-Saturday, July 17, 2027.
What are the 2027 convention registration policies?
- - Registration closes after June 30, 2027.
  
  - Cancellations are allowed up to June 30, 2027.
  
  - A $50.00 processing fee will be deducted for all refunds after April 1, 2027, when the Early Bird period expires. This includes program changes.
  
  - Credit card processing fees are not subject to refund.
  
  - For any cancellation or refund-related questions, please contact PWSA-Billing@pwsausa.org.
  
  - There will be no onsite convention registration available.
Can my child come with me to convention sessions?
- The answer depends on which conference you're registered for:
  
  Children are not permitted in any Medical & Scientific or Professional Providers sessions (Wednesday, July 14 – Thursday, July 15). If you are attending the Medical & Scientific conference as an observer, please make alternative arrangements for your child during those sessions.
  
  Children may attend Family Conference sessions with a parent or guardian if one of the following applies:
  
  - PWS and sibling camps are full
  
  - Your child is under 10 years old and you have purchased a Family Conference Additional Lunch for them (this only applies if you plan to have them eat the convention lunch)
  
  - Your child is 10 years old or older and you have purchased a Family Conference registration for them
  
  Please keep in mind that children attending Family Conference sessions will be fully exposed to all information presented. Use your own discretion when deciding whether session content is appropriate for your child.
  
  We kindly ask that if your child becomes disruptive during a session, you step outside with them briefly so the session can continue smoothly for all attendees.
  
  Have additional questions? Reach out to our team at info@pwsausa.org.
If I have questions or am running into issues registering for the 2027 convention, who do I contact?
- You can email info@pwsausa.org or call (941) 312-0400. Our Office Hours are Monday-Friday, 9 AM-5 PM ET (closed on holidays). If you reach out by phone or email outside of these hours, a member of our staff will follow up with you within two business days.
What is the Hope Lights the Night Glow Party?
- When: Friday, July 16, 2027 | 7 - 9 PM
  
  Where: Caribe Royale Orlando Grand Sierra Ballroom (Rooms E & D)
  
  What: A free glow party for all convention participants to attend
  
  Get ready to light up the night at Hope Lights the Night, our 2027 convention glow party celebration! Join us for an evening filled with music, dancing, laughter, and unforgettable memories as we come together to celebrate the strength, joy, and spirit of our PWS community.
  
  Suggested attire: Neon clothes to match the theme, or feel free to dress up however you like. There's no specific dress code required to attend.
  
  Food & drinks: Dinner will not be provided at the Glow Party, so we encourage everyone to eat beforehand. A cash bar will be available throughout the event.
  
  Please note: Hope Lights the Night Glow Party is a completely separate event from the Night Under the Stars Gala (details below), though the two will take place at the same time. You're welcome to bring your loved one(s) to the Glow Party with you, or register them for the Night Under the Stars Gala instead.
What is the Night Under the Stars Gala?
- When: Friday, July 16, 2027 | 6 - 8:30 PM
  
  Where: Caribe Royale Orlando | Caribbean Rooms 1-4
  
  Fee: $75 ($85 after April 1, 2027)
  
  What: A party for individuals living with PWS and their siblings aged 7 and older who are registered for the Sibling Camp, Adventure Camp, or the Adults with PWS Conference
  
  A Night Under the Stars Gala is a special celebration for individuals living with PWS and their siblings ages 7 and up. Held in its own dedicated room, the evening includes dinner, a DJ, dancing, and other fun activities for a truly memorable night!
  
  What a Night Under the Stars Gala Ticket Includes: Dinner, DJ & dancing, and other fun activities! Please note: Dinner is included for individuals with PWS and siblings ages 7+ with a ticket. Dinner is not included for parents.
  
  Who Can Attend: Adults with PWS Conference attendees, PWS Adventure Camp attendees, and Sibling Camp attendees
  
  What to Wear: While there's no required dress code, most individuals choose to dress up for the evening. Think cocktail or semi-formal attire! Ultimately, they can wear whatever makes them feel their best.
  
  For Parents: While your loved one enjoys their special night, we encourage parents to relax, grab dinner on their own, mingle with other families and community members, and head over to the Glow Party, held from 7-9 PM in a separate room nearby!
How do I book my stay at the Caribe Royale Orlando?
- To receive the special convention group rate, reservations must be made either: Through the dedicated convention booking link (check out the "Hotel & Location" tab) or by calling the hotel directly at 1-800-823-8300. If booking by phone, please identify yourself as a 2027 PWSA | USA convention attendee.
Is there a resort fee at the Caribe Royale Orlando?
- No! The resort fee has been waived for conference attendees. This means the following resort amenities are free with your stay:
  
  - Scheduled transportation to all four Walt Disney World® Theme Parks and evening shuttle service to Disney Springs.
  
  - In-suite standard WiFi for up to 4 devices.
  
  - In-suite coffee and fitness center access.
  
  - Unlimited bicycle use and on-site catch-and-release fishing.
  
  - Pickleball and padel tennis (1:00 PM to 5:00 PM with advance reservation) and half-court basketball.
Is parking available at the Caribe Royale Orlando?
- Yes. Self-parking is available for registered attendees at $34.00 plus tax (per night, per vehicle). Parking fees are payable directly to the hotel at check-in.
Is there a refrigerator in every room at the Caribe Royale Orlando?
- Yes. According to Caribe Royale Orlando's website, the Suite rooms include a mini cooler and the Villas include a full-size refrigerator.
Will there be an incidental hold?
- Yes. At check-in, the hotel will authorize $100 per night, per room. This is a temporary incidental hold for items such as room charges, dining, or other purchases made during your stay. Unused funds are typically released within 5–7 business days after checkout.
What type of rooms are available?
- Caribe Royale Orlando is an all-suite resort. Standard One-Bedroom Suites include: Separate living room area, full-size sleeper sofa, mini refrigerator, spacious accommodations for families. Suite bedding options include: Two queen beds & living room with sleeper sofa OR one king bed & living room with sleeper sofa. Room type requests are based on availability and cannot be guaranteed.
What time is check-in and check-out?
- Check-in begins at 4:00 PM for Suites and Villas. Check-out time is 11:00 AM.
Can I check in early or check out late?
- Early check-in and late check-out requests are subject to hotel availability and may include additional fees.
What is the Caribe Royale Orlando's cancellation policy?
- Reservations must be canceled at least 3 days prior to your arrival date. Late cancellations may result in charges according to hotel policy.
Does the hotel have restaurants and dining options?
- Yes! The resort offers multiple on-site dining options including restaurants, cafés, lounges, and poolside service.
  
  The Venetian Chop House
  
  Open Daily | 5PM - 10PM
  
  Stadium Club
  
  Monday - Friday | 4PM - Close
  
  Saturday - Sunday | 12PM - Close
  
  Starbucks
  
  Open Daily | 5:30AM - 7PM
  
  Calypso’s Pool Bar & Grille
  
  Open Daily | 11AM - 10PM
  
  Tropicale
  
  Monday - Friday | 7AM - 11AM
  
  Saturday - Sunday | 7AM - 12PM
  
  The Market
  
  Open Daily | 11AM - Midnight
  
  Rum Bar
  
  Open Daily | 4PM - Midnight
  
  In-Suite Dining
  
  Breakfast: Monday - Friday | 7AM - 11AM
  
  All Day Dining: Daily | Noon - Midnight
  
  Dinner: Daily | 5PM - 9:30PM
Is Wi-Fi included?
- Yes, complimentary Wi-Fi is available throughout the resort.
Does the hotel have a pool?
- Yes! The resort features beautiful tropical pools, waterslides, waterfalls, and relaxing outdoor areas.
Is the hotel close to Disney and Orlando attractions?
- Yes. The hotel is conveniently located near: Walt Disney World®, Disney Springs®, Universal Orlando, shopping and restaurants
What should I bring?
- We recommend bringing: Comfortable walking shoes, light jacket or sweater for meeting rooms, swimsuit for the pool, refillable water bottle, medications and personal items, phone chargers and portable batteries
Is the hotel family friendly?
- Absolutely! The all-suite layout, pools, dining options, and spacious resort setting make it a great option for families attending the conference.
What are the closest Urgent Cares to the Caribe Royale Orlando?
- Buena Vista Urgent Care: 8216 World Center Dr, Orlando, FL 32821; Hours: Open 7:30am - Close 8pm (closes at 5pm on Saturday and Sunday); Phone: 407-465-1110; Distance from Caribe Royale: 0.01 miles
  
  Centra Care Lake Buena Vista Advent Health: 12500 S Apopka Vineland Rd Orlando, FL 32821; Hours: Open 24 hours; Phone: 407-934-2273; Distance from Caribe Royale: 2.6 miles
  
  Urgent Care 24/7 Orlando: 2940 Mallory Cir Ste 204-A, Celebration, FL 34747; Hours: Open – 24 hours; Phone: 407-698-3330; Distance from Caribe Royale: 4.2 miles
What are the closest Grocery Stores to the Caribe Royale Orlando?
- WalMart Supercenter: 3250 Vineland Rd, Kissimmee, FL 34746
  
  Target: 4795 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746
  
  Publix 3221 Vineland Rd, Kissimmee, FL 34746
How far is the Caribe Royale Orlando from the airport and which airport should you fly into?
- The Caribe Royale Orlando is about 15–18 miles from the Orlando International Airport (MCO), depending on the route you take. Most travelers can expect a drive of 20–30 minutes under normal traffic conditions.
Is there a hotel shuttle to/from the airport?
- The Caribe Royale Orlando does not offer a shuttle to or from the airport. You can schedule a shuttle to and from the airport through Mears Connect (https://www.mearsconnect.com/). You can also rent a car or utilize a ride share service like Uber or Lyft. However, the airport does provide shuttle transportation to Walt Disney World® Theme Parks & Disney Springs®.